Unlisted Phone Number vs. Non-Published or Unpublished Number

We sometimes get people that are confused by all the terms for phone numbers. Unpublished, Unlisted and non-published are pretty much all the same thing. These are usually land line numbers that are not listed in the white pages or by calling directory assistance because the owner has requested to be removed from such listings.

There is typically a fee to have your phone number “unlisted” but if you have ever had the number listed and a few years later pay to have it unlisted it was most likely already listed and is therefor out in cyberspace in someone’s database some place. That’s where you either start looking in old historical or archived databases or hire a private investigator to try and locate unlisted numbers.

If you review our FAQ section on this subject you will see that the difference is really nothing. The expressions, “unlisted number”, “unpublished number” and “non-published number” (also known as “non-pub”) really mean the same thing. Unlisted usually means it’s not listed with directory assistance, non-published means it’s not in the phone book. But basically it means these numbers are not listed in the local Telephone Directory and not normally available through Directory Assistance (411) or telephone operators (0 or 00). It usually means you can’t get the name and address thru normal means and you need a private investigator to get accurate up-to-date information.

Often times people will hire our investigator and then use our database or another database like searchbug or intelius and receive conflicting information. The problem is that often the information is conflicting because the database got the older info and the investigator got the most current info.

Sometimes you can get lucky with a database search. There are many reliable private databases used by many companies with great success. However, when you know you need accurate reverse phone number information and you want a human to speak with and do the work, most professionals turn to us.

ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of bestpeoplesearch.com. Bestpeoplesearch is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.

Driver’s Wanted? Well… Sort of…

Driver's Wanted? Well... Sort of...

Saw this truck in front of us on the way back from a trip this past weekend. Normally, a phone # consists of 10 digits. Since they only provided 9 out of the 10 you would need to dial several if you really wanted to apply for this drivers position. Guess they want drivers, but only if you’re willing to go the extra mile (pun intended) to figure out the actual number to call.

If you need help locating phone numbers, give us a try.

ABOUT THE AUTHOR: Noah Wieder is President and CEO of Intelligent eCommerce, Inc. and the founder of bestpeoplesearch.com. Bestpeoplesearch is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.

Why would No-Info be available for a VIN or License Plate (TAG) search?

Why would No-Info be available for a VIN or License Plate (TAG) search?

Investigators utilize all legal avenues available to them to investigator Vehicles requested. There are many public and private systems that allow investigators access for specific DPPA purposes.

If you requested a Vehicle search with a valid DPPA purpose the investigators often contact the Motor Vehicle offices in that state on your behalf.

If an organization does not have the vehicle Tag or VIN on record for the state you submitted, your search results would be negative (No-Info).

The reasons the vehicle would not be found can include:

  • Vehicle is not currently registered or has not been registered for at least the last 2 years in the state you specified in your search.
  • The most common reason for No-Info available is an error by the customer when entering the information.
  • Tag’s & VIN’s are typically numbers and letters, don’t mix up the number “1” for the letter “I”, or the letter “g” for the number “9”.
  • Numbers often are entered as letters or visa versa, be very careful.

Once your data is entered and the investigator submits it to the agencies (which is immediate), we can not recheck your search without incurring an additional fee. Late Model VINs are typically 17 characters. If your search results are negative, (No-Info) your fee is still non-refundable since the agencies, which provide this information, require prepayment of fees no matter what the results are.

ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of bestpeoplesearch.com. Bestpeoplesearch is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.

Can I dispute the results provided to me?

private investigatorIf you placed an order for a private investigator search and think something is amiss, or incorrect, you may request the investigator recheck your results.
We ask that you use the built in online system to respond to your report. Simply login to your account click on your order number and in the Order Details use the “Ask a Question” feature.
Please state the issue with the results and what you think the problem is. Be sure to list all the reasons for your recheck request (include facts of matter, not assumptions).
Please keep in mind that results are time sensitive. If you received the cell phone number for someone as a result but waited a week to see if it was valid only to find out it was disconnected, that is not the fault of the investigator. The number was active on the day it was obtained.
Keep in mind that people move, changes phone numbers, change addresses all the time. The investigators cannot guarantee time sensitive information. If you have a legitimate reason, (you sent a letter to the address provided and it came back undeliverable, you sent a writ to a bank and the account was invalid), we will send your comments to the investigator that processed your search and ask that he recheck your results.
We want our customers to be satisfied that the investigators did their job. If the results from the recheck come back the same, then the investigator would require proof that the results they provided were incorrect (ie. written attempts to use information provided via a professional, court, process server, attorney, or you hired another investigator and they found different results). If you hired someone else that obtained different results, you must provide the name and/or company name of the other firm and send us the results they obtained.
Please note that all information is derived from third parties. The investigators obtain the information provided based on it being the most current and accurate information on file at the time it is obtained. If you find this to be incorrect, we need to show them proof.
If you are unhappy with another aspect of the service you ordered, please contact us and review the terms and conditions of the service. Please notify our office asap if you think there is a problem with your order and we will do everything in our power.

ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of bestpeoplesearch.com. Bestpeoplesearch is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.